Shawer: Empowering deaf and mute customers at Orange Egyptsamedi, novembre 23, 2024
Shawer: Empowering deaf and mute customers at Orange Egypt
This innovative solution enables seamless communication with Orange customer service representatives through video calls within 10 dedicated Orange shops across Egypt.
Key Milestones of the Shawer Initiative:
§Empowering Our Team: Our dedicated customer service and sales teams have attended a comprehensive training to become proficient in sign language, enabling them to effectively communicate and assist our deaf and mute customers
§Service Implementation: Shawer service has been successfully implemented in 10 strategically selected Orange shops across Egypt, providing convenient access to our services for the deaf and mute community
Check the full customer experience
Shawer
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